At a glance: Learn how to analyse discrepancies between Cost Center's Attributed Installs and MMPs data.
Background
"Ad Network Installs" is the number of installs getting from the Ad Network. For Self-attributing Networks aka SANs(Google Ads, ASA, Meta Ads, Tiktok, Snapchat), each ad network calculates the number within their platform. For non-SANs, this calculation uses data provided by the MMP
"Attributed Installs" is the number of attributed users who have an ID (GAID for Android, IDFA/IDFV for iOS)
For SANs, "Ad Network Installs" are usually higher than "Attributed Installs" because the ad networks tend to attribute more than reality.
For non-SANs, "Ad Network Installs" are sometimes higher than "Attributed Installs" for Android because there are users without ID (i.e. users who turn off personalised ad settings). This is less than 1% overall. But some ad networks may acquire much more users like this.
How Cost Center calculates Attribution Installs
Cost Center uses "first open" from Firebase to calculate attributed installs, which may differ from MMPs.
Cost Center has a new-user verification process. Whenever a new user is reported by MMP, Cost Center will verify if this is a real new user by cross-checking their activities within the last 30 days. If they are not a new user, this user will not be counted, making the "Attributed Installs" different from the MMP.
How to troubleshoot
This is a non-issue If the discrepancy between Attributed Installs and MMP is less than 10% because of the reasons stated above.
Mintegral tends to acquire more non-ID users than other ad networks. If the discrepancy happens your Mintegral data, it is an expected outcome.
If the discrepancy is more than 10%,
make sure that you migrate the historical users to the new MMP if you have switched MMP recently;
CC might not receive enough raw data from the MMP, which could be the case if you’re using Adjust. Please reach out to [email protected].
Note: There is no way to backfill data in this case.